Tetra Network Performance Management

Application & Network Performance Management Software

MONITOR, MEASURE AND ENHANCE DELIVERY OF MISSION CRITICAL BUSINESS SERVICES

ACROSS A MULTIVENDOR, MULTI - SERVICE INFRASTRUCTURE

Alcatel Lucent VitalSuite™

VitalSuite Performance Management System

Alcatel - Lucent VitalSuite® Performance Management software is a multivendor, multi - application performance management solution providing both historical and near - real - time views covering everything from Network Devices and Servers to VoIP and Web traffic to mission - critical applications and network resources. The solution proactively monitors performance and provides views via an easy - to - use Web 2.0 GUI. It supports both IPv4 and IPv6 network environments. VitalSuite has several major software modules:

VitalSuite Apps Application Performance Managementsoftware monitors performance of business - critical applications. It proactively gives network ‐ wide, real - time visibility of network - based applications such as Email, Web, DNS, and in - house applications by monitoring traffic volumes and application transaction response times.

VitalSuite Net Network Performance Managementsoftware/VitalSuite® Real - time Event Analysis software discovers and monitors multivendor, multi ‐ function network devices and servers, providing performance and trap management , centralized visibility, advanced 2D/3D topology views, reports with drilldowns, trending and capacity planning, advanced thresholds and alarms, traffic, Web, and VoIP monitoring.

VitalSuite Flowsoftware collects Netflow and sFlow records directly from routers in the network and provides powerful traffic analysis and Top - N reporting. It identifies how the network bandwidth is being used.

VitalSuite ARTAdvanced Reporting Tool allows users to generate custom reports and graphs of performance data from VitalSuite modules.


Centrally manage network, application and service quality

VitalSuite is a Performance Management system that is comprised of four advanced software modules — application management, real - time network monitoring with advanced performance alerts & integrated fault management, traffic flow analysis, and customized reporting. This comprehensive, fully integrated solution is a cost - effective package that provides both historical and near real - time views into everything from complex contact center transactions to mission - critical network resources. It continuously monitors, measures and optimizes performance at every level of IT operations.

KEY BENEFITS

VitalSuite, the fully integrated end - to - end Application ‐ aware Network Performance Management Solution, offers the following capabilities and resulting benefits:

• At - a - glance access to personalized performance data that is aligned with an IT operational model

• Real - time IPv4/IPv6 network - wide visibility for pre - emption of potential network problems

• Drill - down reports that simplify analysis and planning for every organizational level

• Proactive tracking of performance problems to their source and thereby maximizing uptime

• Applications performance monitoring, strengthening support of critical business transactions

• Enhanced operational performance to protect network investments

• Immediate system deployment and access to performance data, realizing rapid return on investment (ROI)

• Advanced alerting, integrated trap management, traffic flow monitoring, 2D/3D topology and reporting capabilities to support efficient root cause analysis



VitalSuite Net – Network Performance Management

VitalSuite® Net Network Performance Management software/VitalSuite® Real - time Event Analysis software provides the network information necessary to avoid problems, optimize resources and maximize ROI. For your multivendor, multi - technology network devices, VitalNet/VitalRealTime provides integrated performance and trap management, network auto - discovery, centralized visibility, advanced 2D/3D topology views, reports with drilldowns, trending and capacity planning, advanced thresholds and alarms, network traffic reports and advanced VoIP monitoring all via a Web 2.0 GUI. It also collects SNMP traps to provide fault management information about network devices.
>VitalSuite® Flow software collects Netflow and sFlow records directly from routers in the network and provides powerful traffic analysis and reporting features based on that data. The integrated Flow monitoring capability monitors application and network traffic behavior to understand how your network bandwidth is being used.

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KEY BENEFITS & FEATURES

Access at - a - glance personalized performance data, including multivendor and multi - technology support

Powerful event analysis: Advanced tools to filter, analyze and summarize raw performance data, and present it in easy - to - use graphical displays with quick drilldown from high - level views to detailed information. High - level displays include heat charts, traffic charts, 2D/3D network topology views, and personalized MyVital portal views

Improve productivity via the Web 2.0 GUI with powerful workflow, search, and filtering capabilities

Centralized application and network visibility: Easy ‐ to ‐ use Web 2.0 ‐ based GUI with a single administration interface for user accounts administration, domain and group definition, and threshold definitions

Optimize network capacity by understanding how it is being used

Powerful Netflow and sFlow collection and analysis with Top ‐ N reports


Avoid network problems with real ‐ time network ‐ wide visibility in both IPv4 and IPv6 environments

Flexible, multivendor and multi - technology support: Monitors diverse resource types and more than 600 devices from more than 50 different vendors in both IPv4 and IPv6 environments.
Comprehensive performance monitoring for Routers, Switches, LAN, WAN, IP, ATM, Servers, Virtual Servers, VoIP QoS, Firewalls, Element Managers, Web Applications.

Monitor the global IT infrastructure via resources, devices, topology maps, domains, paths, services

Industry ‐ leading scalability: VitalSuite can scale from single - server deployments for small networks to multi ‐ server deployments that monitor network and service quality across today's largest environments.


VitalSuite Apps – Application Performance

VitalSuite® Apps Application Performance Management software monitors and manages application performance for business - critical applications. It proactively reports network - wide, real - time visibility for tracking and analyzing the behavior of network - based applications such as e - mail, Web, DNS, and in - house applications by monitoring traffic volume and application transaction response times. Powerful VitalAgent software monitors actual end ‐ user response time, while Automon agents generate and monitor synthetic traffic. VitalHelp feature allows IT personnel to quickly troubleshoot desktop problems. Mid - tier agents provide server monitoring of application performance.



KEY BENEFITS & FEATURES

Understand global application performance actually seen by end users as well as synthetic traffic

Powerful VitalAgent™ software determines actual application delays due to desktop, network, or server.

Industry - leading scalability to thousands of Agents deployed across an organization

Automon feature to generate and monitor synthetic application traffic

Improve productivity via the Web 2.0 GUI with powerful workflow, search, and filtering capabilities

Centralized application and network visibility: Easy - to - use Web 2.0 - based GUI with a single administration interface for user accounts administration, domain and group definition, and threshold definitions.

Optimize network capacity by understanding how it is being used

Powerful Netflow and sFlow collection and analysis with Top - N reports

Avoid network problems with real - time network - wide visibility in both IPv4 and IPv6 environments

Flexible, multivendor and multi ‐ technology support: Monitors diverse resource types and more than 600 devices from more than 50 different vendors in both IPv4 and IPv6 environments
Comprehensive performance monitoring for Routers, Switches, LAN, WAN, IP, ATM, Servers, Virtual Servers, VoIP QoS, Firewalls, Element Managers, Web Applications

Monitor the global IT infrastructure via resources, devices, topology maps, domains, paths, services

Industry - leading scalability: VitalSuite can scale from single - server deployments for small networks to multi ‐ server deployments that monitor network and service quality across today's largest environments


VitalSuite Apps – Application Performance

VitalSuite® Apps Application Performance Management software monitors and manages application performance for business ‐ critical applications. It proactively reports network ‐ wide, real ‐ time visibility for tracking and analyzing the behavior of network ‐ based applications such as e ‐ mail, Web, DNS, and in ‐ house applications by monitoring traffic volume and application transaction response times. Powerful VitalAgent software monitors actual end ‐ user response time, while Automon agents generate and monitor synthetic traffic. VitalHelp feature allows IT personnel to quickly troubleshoot desktop problems. Mid ‐ tier agents provide server monitoring of application performance.



KEY BENEFITS & FEATURES

Understand global application performance actually seen by end users as well as synthetic traffic

Powerful VitalAgent™ software determines actual application delays due to desktop, network, or server.
Industry - leading scalability to thousands of Agents deployed across an organization
Automon feature to generate and monitor synthetic application traffic

Improve productivity via the Web 2.0 GUI with powerful workflow, search, and filtering capabilities

Centralized application and network visibility: Easy ‐ to ‐ use Web 2.0 ‐ based GUI with a single administration interface for user accounts administration, domain and group definition, and threshold definitions.

Resolve problems quickly using powerful Application and Desktop troubleshooting capabilities

VitalAgent™ client software pinpoints application-­‐related problems on desktops, notebooks and servers
Powerful fault detection and centralized alarm console proactively receives alarms for application and network faults and performance problems, then displays on the unique heat charts and summary reports
Remote diagnostics of end-­‐user desktops via VitalAgent

Adapt quickly to changing networks and applications

Powerful Agent customization features to add monitoring for new applications via built - in tools
Extensive Agent software distribution and update features

Understand and monitor SLA compliance

Built ‐ in SLA reporting and customizable thresholds Detailed
performance reporting by Application, Server, Agent, Agent Group



VitalSuite ART Advanced Reporting Tool

VitalSuite® ART Advanced Reporting Tool is a comprehensive Web ‐ based tool that enables you to generate advanced custom presentation ‐ quality reports and graphs by extracting monitored data from VitalSuite. The VitalSuite ART wizard ‐ based reports cover data from the major VitalSuite software modules, including:

VitalSuite® Apps Application Performance Management software – application performance data.

VitalSuite® Net Network Performance Management software/VitalSuite® Real ‐ time Event Analysis software ‐ network performance data, VoIP QoS records, Alerts

VitalSuite® Flow software – network flow data.



KEY BENEFITS & FEATURES

Customized report design

Powerful wizard ‐ based report generator steps users through the report design process. Provides a large array of report formatting options, custom data calculations, tables, charts, and graphs

Improve productivity via the Web 2.0 GUI with powerful workflow, search, and filtering capabilities

Centralized application and network visibility: Easy ‐ to ‐ use Web 2.0 ‐ based GUI with a single administration interface fully integrated with VitalSuite

Share reports easily

Comprehensive report scheduling options and report history Ability to view or publish reports in a wide variety of output file formats Post report output via the web or email to selected recipients automatically

Report data fetch operations are completely transparent across multiple VitalSuite servers.

With multi ‐ server VitalSuite deployments, report data may be spread across multiple servers. VitalART automatically and transparently fetches data from the correct servers for report generation

Report detail down to individual performance data records

VitalART provides access to reporting of individual VoIP Call Records (CDRs), Flow records, etc.